Privacy

Effective: September 2026

1. Who We Are

Hannah Taylor, doing business as Creativity Cult, operates hannahvenese.art and creativitycult.art and related sales, subscription, commission, and event activities. In this Privacy Policy, “Creativity Cult,” “we,” “us,” and “our” refer to Hannah Taylor doing business as Creativity Cult.

Our contact information is:
Creativity Cult
2300 NW 145th Street
Oklahoma City, Oklahoma 73134
Email: privacy@creativitycult.art

2. Scope

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through:

  • hannahvenese.art and its online store;

  • customer accounts, contact forms, and commission inquiries;

  • newsletter and mail club subscriptions;

  • digital downloads, physical products, artwork, and services;

  • pop-ups, art festivals, and other in-person events; and

  • related communications with customers and visitors.

This Policy does not apply to third-party websites or services we do not control.

3. Personal Information We Collect

Information You Provide

We may collect:

  • Contact information, including your name, email address, telephone number, billing address, and shipping address.

  • Account information, including login credentials and account preferences.

  • Transaction information, including products, services, commissions, subscriptions, purchases, returns, and order history.

  • Payment information submitted through Squarespace Payments.

  • Mail club information, including your mailing address and subscription preferences.

  • Commission information, including instructions, messages, names, birthdays, photographs, likenesses, and other personalization details.

  • Tax and customs information needed to process or ship an international order.

  • Communications, including contact-form submissions, customer-service messages, and other correspondence.

  • Marketing preferences, including newsletter subscriptions and consent choices.

  • Event information provided during purchases, subscriptions, or inquiries at popups, festivals, and other events.

Information About Other People

A commission or personalized order may include information about another person, including a child. This may include names, birthdays, photographs, likenesses, and personal details.

When you provide another person’s information, you confirm that you have authority to provide it for the requested purpose. You must obtain any permission required to provide photographs or information about a child.

We use this information to create and deliver the requested work. We will obtain separate permission before using identifiable commission materials for unrelated advertising or public portfolio purposes.

Information Collected Automatically

When you visit the Site, our service providers and we may automatically collect:

  • IP address;

  • browser and device information;

  • operating system;

  • pages viewed and links selected;

  • referring website;

  • visit dates, times, and duration;

  • approximate location derived from an IP address;

  • cookie identifiers; and

  • information about interactions with embedded content.

We use essential cookies, Google Analytics, social-media integrations, and a cookie-consent tool.

Information From Other Sources

We may receive information from:

  • Squarespace and Squarespace Payments;

  • payment and fraud-prevention providers;

  • shipping, fulfillment, and delivery providers;

  • email and newsletter providers;

  • Instagram, TikTok, and other social platforms;

  • analytics and website-security providers; and

  • another person purchasing or commissioning something for you.

4. How We Use Personal Information

We may use personal information to:

  • create and manage customer accounts;

  • respond to questions and commission inquiries;

  • process purchases, subscriptions, refunds, and payments;

  • create personalized or commissioned artwork;

  • fulfill and ship orders;

  • deliver digital products;

  • administer mail club subscriptions and monthly packages;

  • send requested newsletters and marketing communications;

  • operate and improve the Site;

  • understand Site traffic and visitor interactions;

  • detect fraud, abuse, security incidents, and unlawful activity;

  • enforce our terms and protect our rights;

  • maintain tax, accounting, and business records;

  • comply with legal obligations; and

  • address disputes, chargebacks, claims, or government requests.

We will not use personal information for a materially different purpose without providing any notice or consent required by law.

5. Legal Bases for Processing

Where applicable law requires a legal basis, we rely on one or more of the following:

  • Contract: Processing needed to provide products, commissions, accounts, subscriptions, and other requested services.

  • Consent: Processing based on your permission, including newsletter subscriptions and nonessential cookies.

  • Legitimate interests: Site operation, customer service, security, fraud prevention, recordkeeping, and business administration.

  • Legal obligations: Processing needed for tax, accounting, customs, regulatory, or legal requirements.

  • Legal claims: Processing needed to establish, exercise, or defend legal rights.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.

Some information is required to complete a transaction or provide a requested service. We may be unable to fulfill your request if you do not provide it.

6. Payments and Fraud Screening

Payments are processed through Squarespace Payments and its payment-processing providers. We do not receive or store your full credit-card or bank-account number.

Squarespace and its providers may automatically analyze transaction, device, and account information for fraud and security purposes. We do not use personal information to make solely automated decisions producing legal or similarly significant effects.

Squarespace’s privacy policy is available at: https://www.squarespace.com/privacy

7. Cookies and Analytics

The Site uses cookies and similar technologies for:

  • essential Site functions;

  • account and shopping-cart functions;

  • security and fraud prevention;

  • remembering consent choices;

  • analytics and Site performance; and

  • enabling embedded social-media content.

Google Analytics may collect device, network, usage, and cookie information. Information about Google’s processing is available at: https://policies.google.com/technologies/partner-sites

Where required, nonessential cookies will remain disabled until you consent. You may reject or withdraw consent for nonessential cookies through the Site’s cookie settings.

We also honor legally recognized browser-based opt-out preference signals, including Global Privacy Control, where required.

Disabling cookies may affect some Site functions.

8. Email Marketing

We send promotional emails only as permitted by applicable law. You may unsubscribe by:

We may retain a limited suppression record after you unsubscribe. This record helps us avoid sending future marketing emails.

Unsubscribing from marketing does not stop transactional communications about purchases, commissions, accounts, or subscriptions.

9. How We Disclose Personal Information

We may disclose personal information to:

  • Squarespace and website-hosting providers;

  • payment processors and fraud-prevention providers;

  • shipping, customs, fulfillment, and delivery providers;

  • newsletter and email-service providers;

  • analytics, cookie-management, and security providers;

  • Instagram, TikTok, and other platforms when you interact with embedded content;

  • accountants, insurers, attorneys, and other professional advisers;

  • government authorities when legally required; and

  • a buyer or successor involved in a business transfer.

These recipients may process information under their own privacy policies. We limit disclosures to information reasonably needed for the applicable purpose.

10. No Sale or Targeted Advertising

We do not sell personal information for money.

We do not disclose personal information to third parties for cross-context behavioral advertising or targeted advertising. We have not done so during the preceding 12 months.

Social-media embeds may allow the applicable platform to collect information directly from your browser. You can control nonessential embeds and related cookies through the Site’s cookie settings.

11. Retention

We generally retain personal information for up to one year after the relevant relationship or activity ends. Examples include account closure, inquiry resolution, order completion, or subscription cancellation.

We may retain information longer when reasonably needed to:

  • comply with tax, accounting, customs, or legal obligations;

  • resolve disputes or chargebacks;

  • prevent fraud or enforce agreements;

  • preserve records relating to commissions or intellectual property rights;

  • honor marketing opt-outs; or

  • establish, exercise, or defend legal claims.

Cookie and analytics data may follow the retention settings of the applicable provider. We delete or deidentify information when continued retention is no longer reasonably necessary.

12. International Processing

Creativity Cult operates from the United States. Our service providers may process information in the United States and other countries.

Those countries may have privacy laws that differ from the laws where you live. Where required, we use legally recognized safeguards for international transfers.

13. Your Privacy Rights

Depending on where you live, you may have rights to:

  • confirm whether we process your personal information;

  • access or receive a copy of your information;

  • correct inaccurate information;

  • delete information;

  • restrict or object to processing;

  • receive certain information in a portable format;

  • withdraw consent;

  • opt out of marketing;

  • opt out of a sale, targeted advertising, or certain profiling;

  • limit certain uses of sensitive personal information; and

  • appeal a decision concerning a privacy request.

We do not discriminate against individuals for exercising applicable privacy rights.

Submit a request by emailing remove@creativitycult.art.

Please describe your request and identify the email address associated with your account or transaction. We may request information reasonably needed to verify your identity. An authorized agent may submit a request where permitted by law. We may require proof of the agent’s authority and verification of the affected person’s identity. If we deny a request, you may appeal by emailing privacy@creativitycult.art with “Privacy Appeal” in the subject line.

14. EEA, United Kingdom, and Swiss Residents

If the privacy laws of the European Economic Area, United Kingdom, or Switzerland apply, Creativity Cult acts as the controller of your information. You may have rights of access, correction, deletion, restriction, portability, objection, and withdrawal of consent. You may also object to processing based on legitimate interests. You may lodge a complaint with the data protection authority where you live or work. United Kingdom residents may complain to the UK Information Commissioner’s Office. Contact privacy@creativitycult.art before filing a complaint if you would like us to address the issue directly.

15. Canadian Residents

Canadian residents may request access to or correction of their personal information. They may also withdraw consent, subject to contractual and legal restrictions. You may submit questions or concerns about our privacy practices to privacy@creativitycult.art.

16. United States State Privacy Rights

Residents of certain states may have additional rights under applicable state privacy laws. These rights may depend on whether the relevant law applies to our activities. During the preceding 12 months, we may have collected the following categories:

  • identifiers and contact information;

  • customer and transaction records;

  • commercial information;

  • internet and device activity;

  • account credentials;

  • commission content and photographs;

  • information about minors submitted by an authorized adult; and

  • general insights derived from Site analytics.

We collect these categories from you, your device, our service providers, social platforms, and people who purchase or commission work for others. We use and disclose these categories for the purposes and recipient categories described in this Policy. We do not use sensitive personal information to infer characteristics about individuals.

17. Children’s Privacy

The Site is intended for a general audience. It is not directed to children under 13, and we do not knowingly collect information directly from children under 13. A parent, guardian, or authorized adult may provide information about a child for a commission or personalized order. The submitting adult must have authority to provide that information. Contact privacy@creativitycult.art if you believe a child submitted personal information directly to us without appropriate permission.

18. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process.

No transmission or storage system is completely secure. Please use a unique password and avoid sending full payment-card details through email or contact forms.

19. Third-Party Links and Embedded Content

The Site may contain links to or embedded content from Instagram, TikTok, and other third parties. Those parties may collect information when their content loads or when you interact with it.

Their privacy practices are governed by their own policies. We do not control those practices.

20. Changes to This Policy

We may update this Privacy Policy when our services, vendors, or legal obligations change.

We will post the revised Policy on the Site and update the “Last Updated” date. We will provide additional notice where required for material changes.

21. Contact Us

Questions, complaints, and privacy requests may be directed to:

Creativity Cult
Attn: Privacy
2300 NW 145th Street
Oklahoma City, Oklahoma 73134
privacy@creativity-cult.art